Returns & Refunds Policy

Due to the perishable nature of our frozen food products, we can only accept returns or provide refunds for items that are damaged, expired, or incorrect upon delivery. Please inspect your order immediately upon arrival to ensure the highest quality of your Vadilal Quick Treat experience.

Return Process

• 1.
  Report Issue

  Contact our customer support team within 2 hours of delivery if you receive a damaged or incorrect frozen item.

• 2.
  Provide Evidence

  Share clear photographs of the product, the packaging, and the delivery receipt via our support portal or email.

• 3.
  Verification

  Our quality assurance team will review your claim to verify the condition of the food items against our shipping standards.

• 4.
  Resolution

  Once approved, we will initiate a replacement delivery or issue a full refund to your original payment method within 5-7 business days.